Intent
A bot intent represents an action or a task that the user's wants to achieve (ex. book a flight, order food). A bot intent name can contain only letters, numbers, hyphens, spaces, or points, and must be between 4 and 50 characters.
Dillo creates by default 2 intents:
| Key | Description |
|---|---|
| Default welcome intent | It represents the welcome intent. It can be edited and deleted. |
| None | The scope of this intent is to determine what are phrases unrelated to the bot domain. It can not be renamed or deleted. |
For each intent, you have to add training phrases (text samples of what a user may say), that will allow the bot to identify the user's intent. It's recommended to start with 10/15 phrases, each one different in order to avoid creating confusion and to cover a large area of possible questions.
On each phrase you can label entities when you select a part of the text: 
***Please note that the bot requires training when making changes to any of the following: intents, phrases, entities.